Privacy Policy

We ask for the least we need to cook your order and get it to you, we use it for that, and we do not sell it to anyone. We never ask for card or bank details on this site, because payment is in cash.

POSLYTIC (Poslytic Demo Account) decides how the information collected through this website is used. The website itself runs on Poslytic, the point-of-sale platform we use to take and manage orders; Poslytic processes the information on our behalf and under our instructions.

• Your name and phone number, so we can identify the order and call you about it.
• Your delivery address, and — only if you tap "Locate me" and your browser asks your permission — the coordinates of your drop point. Coordinates are used to work out whether we deliver to you and what the delivery fee is.
• What you ordered, any notes you added, the total, and the time you ordered.
• Basic technical information every website receives, such as your device type and the pages you opened, used to keep the site working and to spot abuse.

We do not collect card numbers, bank details or a password, because this site has no online payment and no customer accounts.

• To cook, pack and hand over or deliver your order.
• To contact you about that order — confirming it, telling you it is on the way, or calling if we cannot find you.
• To keep a record of the sale, which we are required to do for our accounts and tax.
• To deal with a complaint, a refund or a dispute about an order.
• To protect the restaurant against fraudulent or abusive orders.

We do not use your details for marketing unless you have separately agreed to that with us.

• Our own staff — the kitchen sees the items, the counter and the rider see what they need to reach you.
• The rider delivering your order sees your name, address and phone number. That is the whole job.
• Poslytic, which hosts the ordering system and stores the order for us.
• The messaging provider that sends your order updates, where we send them by SMS, WhatsApp or email.
• The authorities, where the law requires us to hand something over.

We do not sell your information, and we do not share it with advertisers.

Your basket is kept in your own browser so it survives a refresh. It stays on your device and is cleared when the order is placed or when you clear your browser data.

This site does not run advertising or cross-site tracking cookies, which is why you are not being asked to accept a cookie banner.

Location is only ever read when you ask for it by tapping "Locate me", and your browser will ask your permission first. It is used once, to quote the delivery fee and confirm we deliver to you. We do not track your location in the background, and refusing permission only means you will need to type the address instead.

Order records are kept for as long as our accounting and tax obligations require, and are then deleted or anonymised. If you ask us to delete your details and we are not required to keep them, we will.

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Call us on +92 335 1805 111, message us on WhatsApp or email contact@poslytic.com and tell us the phone number you ordered with, so we can find the right records.

This site is meant for adults placing orders. We do not knowingly collect information from children, and we ask that an adult places the order.

If this policy changes we will publish the new version here. To ask anything about it, please call us on +92 335 1805 111, message us on WhatsApp or email contact@poslytic.com.