Terms & Conditions

This website is operated by POSLYTIC (Poslytic Demo Account), Lahore, Pakistan. When you place an order here you are buying directly from us — the food is cooked in our own kitchen and delivered by our own team. There is no marketplace or third party in between.

By placing an order you accept these terms. If you do not agree with them, please order by phone instead, or do not place the order.

• Choose your items, give us your name and a phone number we can reach you on, and an address if you want delivery, and confirm the order.
• Your order is a request to buy. It is accepted once our kitchen confirms it — you will see the order confirmed on the tracking page, and we will contact you if there is a problem.
• We may not be able to accept an order if an item has just sold out, if the kitchen is at capacity, if the address is outside the area we serve, or if we cannot reach you on the number given.

We only accept orders for delivery and pickup. Ordering is available while the restaurant is open; outside those hours, and whenever we pause online orders, the checkout is closed.

Payment is in cash — to the rider when your order is delivered, or at the counter when you collect. This website does not take card or online payments, and you will never be asked for card details on it.

• The price you see at checkout is the price you pay. Any tax, service charge or delivery fee is shown as a separate line before you confirm.
• The delivery fee depends on where you are. It is calculated from your location and shown before you confirm the order.
• Menu prices can change, and an item can sell out during the day. The prices and availability shown when you place the order are the ones that apply to it.
• Please have the amount ready. Our riders carry limited change.

Our food is prepared in a working kitchen where many ingredients are handled side by side. We cannot guarantee that any dish is completely free of a particular allergen, however carefully it is made.

If you have an allergy or a dietary requirement, please call us on +92 335 1805 111, message us on WhatsApp or email contact@poslytic.com before ordering so we can tell you honestly whether we can serve you safely. Please also put it in the order notes.

• Give us a correct address and a phone number that is switched on. Almost every failed delivery starts with one of these.
• Be reachable when the rider arrives. If we cannot reach you and the food has been made, we may have to treat the order as delivered.
• Do not order on behalf of someone else without telling us — order updates go to the number on the order.
• Treat our staff and riders decently. We will refuse service to anyone who abuses them.

Cancelling an order, getting a refund and how delivery works are covered in more detail on their own pages, and those pages form part of these terms.

Delivery times are honest estimates, not guarantees. Traffic, weather, power cuts and unusually busy periods all affect them. Where something outside our reasonable control stops us from fulfilling an order, we will tell you and cancel it rather than leave you waiting.

Our responsibility for any order is limited to the value of that order. Nothing here limits any right you have under the consumer law that applies where you live, or our responsibility for anything that cannot lawfully be excluded.

• The menu, photographs, wording and branding on this site belong to us. Please do not copy them for another business.
• We may change the menu, prices, opening hours and these terms. The version published here at the time you order is the one that applies to your order.
• Please do not attempt to disrupt the site, place fake orders, or use it in any way that interferes with other customers being served.

If any of this is unclear, please call us on +92 335 1805 111, message us on WhatsApp or email contact@poslytic.com. We would much rather answer a question before you order than sort out a problem afterwards.

These terms are governed by the law of the country in which we operate, and our place of business is Lahore, Pakistan.