Shipping Policy

We deliver food ourselves, with our own riders, straight from our kitchen. We do not post or courier food, and orders are not shipped — everything is cooked to order and brought to you hot.

You can also collect your order from the restaurant if you prefer. Payment is in cash — to the rider when your order is delivered, or at the counter when you collect. This website does not take card or online payments, and you will never be asked for card details on it.

We deliver within the areas listed on our Delivery Areas page. The surest way to check is to start an order and use "Locate me" at checkout — we will tell you immediately whether we can reach you, and what the delivery fee is for your exact address.

If you are just outside an area, it is worth asking. Sometimes we can, and it is one phone call to find out.

• The delivery fee depends on the distance to your address, and it is shown as its own line at checkout before you confirm anything.
• The fees listed on the Delivery Areas page are the standard charge for each area. A long distance within a large area, or an exceptionally busy period, can raise it — the figure at checkout is always the one you will be charged.

The time we show you is preparation plus travel, and it is an honest estimate rather than a promise. Rain, traffic, power cuts and the Friday-night rush all move it. If an order is going to be badly late, we would rather call you than let you wait and wonder.

We can only deliver during our opening hours.

• Please keep your phone with you. The rider will call if they cannot find the address or the gate.
• Please check the order at the door. Anything missing or wrong is far easier to fix while the rider is still there.
• Have the cash ready. Riders carry limited change.
• If nobody can be reached after the rider has arrived and waited, we may have to treat the order as delivered — the food has been cooked and cannot be sold again.

A late, missing or damaged delivery is covered by our Refund Policy. The fastest route is always to call us on +92 335 1805 111, message us on WhatsApp or email contact@poslytic.com while it is fresh.